Who We Are
Rialto Casino is an online casino for players in Great Britain, operated by Rank Interactive (Gibraltar) Limited under UK Gambling Commission licence 057924-R-334666-006. This page sets out the purpose of the company, the principles that guide its work and the features that distinguish how it operates.
What We Do
Rank Interactive (Gibraltar) Limited aims to provide gaming services over the internet in a lawful and responsible manner. Its stated objectives in relation to regulated gaming are as follows:
- to offer gaming services only in places where it is permitted to do so and in line with the conditions that apply there;
- to treat customers fairly and to give them clear information about the services offered and the terms on which they are provided;
- to promote responsible gaming and to provide customers with means of keeping their play under control;
- to maintain proper records and to cooperate with the bodies responsible for oversight of the sector.
Our Principles
The company's work is guided by three principles: regulatory compliance, operational integrity and sound technological infrastructure.
Regulatory compliance
The company seeks to comply with the laws, licence conditions and codes of practice that apply to its activities in each place where it operates. It expects its staff to know and follow these requirements, and it reviews its practices when the rules change.
Operational integrity
The company aims to act honestly and openly in its dealings with customers, partners and regulators. It seeks to keep clear lines of responsibility within the business, to manage conflicts of interest carefully, and to deal with complaints and concerns promptly and fairly.
Technological infrastructure
The company relies on systems that are designed to be dependable and secure. It aims to protect customer information, to keep its services available and accurate, and to maintain the controls needed to prevent misuse and to support its legal duties.
What Makes Us Different
Rank Interactive (Gibraltar) Limited is distinguished by the following characteristics:
- It is based in Gibraltar and runs Rialto Casino for players in Great Britain, with accounts in GBP and support in English.
- It focuses on digital services, so its operations, controls and customer support are organised around the online environment.
- It treats compliance and responsible gaming as part of everyday operations rather than as separate matters.
- It seeks to keep its dealings with customers and regulators clear, consistent and properly documented.