Responsible Gaming

Company Commitment

Rank Interactive (Gibraltar) Limited, operator of rialtocasino.bet, regards gambling as a form of entertainment that should be enjoyed responsibly and within personal means. It should never be treated as a way to earn income or to recover losses.

Gambling is intended for adults only. No person under 18 may take part in gambling, open an account or attempt to do so. Parents and guardians are encouraged to keep devices and payment details out of the reach of minors and to use filtering software that restricts access to gambling websites.

We support informed decision-making and encourage every player to become familiar with the risks of gambling and the tools described on this page.

Risk Indicators

Gambling may become a problem when it begins to affect a person's finances, health, relationships or work. The following behaviours may indicate a developing problem:

• Spending more money or time on gambling than originally intended, or than can be afforded.
• Chasing losses by placing further bets in an attempt to win back money already lost.
• Borrowing money, selling possessions or neglecting bills and other financial obligations in order to gamble.
• Feeling restless, irritable or anxious when trying to cut down or stop gambling.
• Hiding gambling activity from family and friends, or lying about the amount of time or money spent.
• Neglecting work, studies, family or social commitments because of gambling, or gambling to escape stress or low mood.

If one or more of these signs apply to you, consider taking a break and using the tools and sources of support described below.

Self-Exclusion

Self-exclusion is a voluntary measure that allows a person to stop gambling for a fixed period or indefinitely. Licensed casinos make this option available to their players, and players may request it directly from the operator with whom they hold an account. Once self-exclusion is in place, the player should not attempt to open new accounts or to gamble during the exclusion period.

Players may also exclude themselves through national schemes. One example is the national self-exclusion register GAMSTOP (gamstop.co.uk), which blocks the player at all licensed operators at once. Registration is made by the player and is available for a period the player chooses.

Anyone who self-excludes is advised to consider additional steps, such as removing gambling applications and using software that blocks access to gambling websites.

Control Options

Rialto Casino provides tools that help players stay in control of their gambling. Players should make use of these tools from the outset. The options include:

• Net deposit limits: a cap on the net amount a player can deposit over a chosen period.
• Gross deposit limits: a cap on the total amount a player can deposit over a chosen period.
• Take A Break: a short pause from play on the account.
• Reality checks: regular on-screen reminders showing how long a player has been gambling, so that the player can decide whether to continue.

Players are encouraged to set limits before they begin to gamble and to review them regularly. Limits should be set at a level that is comfortable and affordable.

Help & Assistance

Anyone who is concerned about their own gambling, or that of someone close to them, can seek free and confidential support:

• GamCare - National Gambling Helpline 0808 8020 133 (gamcare.org.uk)

Anonymous self-help groups, where people with experience of gambling problems support one another, may also be of value. Speaking with a trusted friend, a family member or a doctor can be a helpful first step as well.

If gambling is causing financial difficulty, consider seeking independent debt advice and restricting access to funds that are needed for essential expenses.

Reach Out

Responsible gaming inquiries: [email protected]